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Tony111
New Member

Is there a way to restore deleted ticket?

I've accidentally deleted a ticket and need to bring it back. Is there a way to do this in gotoassist?
‎06-03-2017 04:24 PM
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AshC
Retired GoTo Contributor
Retired GoTo Contributor

Re: Is there a way to restore deleted ticket?

Hi Tony,
I'm afraid deleted Service Desk Incidents cannot be brought back.  You should however, still see the Incident on your Time Report if your user account is listed as a Time User or Admin.


Ash is a member of the LastPass Community Care Team.

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‎06-05-2017 09:06 PM
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