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Kevin Goodman
New Member

Need to be able to organize ALL fields on an incident

It would be very helpful if we had more control over how an incident looked on a portal. Primarily we'd like control over how all the fields are ordered on the portal for a service. Allowing use to show/hide default fields like title and description. But also allowing custom fields to be ordered before these default fields.
Lastly we would like to add a note field instead of all custom fields being single line.