SMS Notifications for Triggers

[Paul H]

Being able to create a 'Trigger' with an action of 'Notify via SMS' - so, for example, technicians could be notified of issues via SMS if the priority level is P1 or P2.

[Luke Grimstrup]

Hey Paul,

Thanks for the feedback, this not the first time we've heard this feature request. While we may not do this, we may actually end up relying on Push Notifications on our mobile apps once they're released.

I've added a +1 against this request.

Luke

[Paul H]

Hey Luke,

Thanks for the update - can you share any time scales around timelines for both the mobile apps and any possible push notifications?

Thanks

Paul

[Luke Grimstrup]

Hey Paul,

The mobile apps are currently planned for some time around during the first half the year.

Luke