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Send an incident for approval
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sarah31
New Member
Send an incident for approval
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Is it possible to send an incident that is created by a customer for approval (needs his manager's approval)?
Thanks
10-11-2017
08:50 PM
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GlennD
GoTo Manager
Re: Send an incident for approval
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Hi Sarah,
The admin can edit submissions but there is not an option to approve them before submission.
Glenn
is a member of the GoTo Community Care Team.
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10-11-2017
10:35 PM
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