Unable to change category

[jason1111]

Bug seems to occur after running a report that changes the category.

In the video I am changing category from 15 Days Send Reminder to 15 Days Reminder Sent.

As you can see the changes to not apply.  

This prevents us from managing out renewals. We're having to post a comment in the incident to state we've sent the reminder but this requires us to enter each incident to check.

[jemmyw]

It looks like you might have a trigger that is resetting the category.

[jason1111]

Of course! & since I've recently learned they only trigger on new save, it will be this that's causing it.  Thanks for your help!