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assist.portal

Hi

 

We would prefer to have a portal address with our own domain for our cutomers which redirects to the default domain.assist.com portal  address.  This doesn't seem to work as we get  a certifical error (see below) 

Is there anyway around this?  or is what we are trying to do not possible? 

 

The hostname in the website’s security certificate differs from the website you are trying to visit.

Error Code: DLG_FLAGS_SEC_CERT_CN_INVALID

Go on to the webpage (Not recommended)

 

1 REPLY
LogMeIn Manager

Re: assist.portal

Hi @KatieE,

 

Another option would be to make use of our API https://assets.cdngetgo.com/27/66/0e469b5948bcbb173fe16be1fcaf/gotoassist-service-desk-api-guide.pdf

Glenn is a member of the LogMeIn Community Care Team.

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