Call Sync across the devices

[iamArt16]

It used to ring my phone whenever I receive a call from Goto. But it's not doing this time. Just like I had RingCentral before if it rings on my PC it also rings on my phone whenever I receive a call. 

[GlennD]

Hi @iamArt16, welcome to the community.

If I understand your issue correctly, incoming calls now only ringing on your computer 'softphone' and not your actual phone? 

[iamArt16]

Correct and it only shows " Active call" on my actual phone. So I won't notice if there's a call whenever I am away from my desk without checking my GoTo App on my Actual Phone. 

[deftor_the_IV]

you might want to log out > clear app cache > uninstall > reinstall again 😄

[iamArt16]

 tried it on my android and iOS devices still having the same issues.