Our company supports an ISP in Canada that was recently granted a reclaimed /22 subnet by ARIN. GoToConnect is the only service that still recognizes the block as being outside North America. How should we proceed to correct this issue so that VoIP will work?
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Welcome to the Community.
Specifically which IP blocks are you referencing?
@JRJRJR Was this 'ticket' opened with GoTo Customer Support, or with your vendor?
If the case is with us, can you give me the number?
Thanks. We've unblocked that IP range now. Please test the system again and let us know if there are any problems.