I'm having consistent issues with my Solo 3s cutting out (volume and mic). The resolution is to reselect the headset but it is not ideal as I have to do this multiple times on a call (see pic below). It seems to happen randomly. I haven't been able to isolate any particular event in which would cause this disconnect. All of my drivers including headphones are up to date. Any suggestions? This is very frustrating. I have no issues on Skype.
May already have an idea.... don't know if it's accurate. So there are two settings on these headphones that you can chose from - Headphones or Headset. I normally connect them as headphones for typical use except when I use GTM in which case I need to access the headset so I can utilize the mic. I'm wondering if sounds play from other sources (like email) If the device gets confused what to do since it is trying to play sounds from both the headset and headphone of the device. I hope this makes sense...
Total guess but any suggestions?
@Mwu91 I have seen these advanced audio preferences alter the volume levels of a headset before, sometimes suddenly where there is background noise or internal computer audio.
@Mwu91 If you're working with a Windows OS, you can try disabling those two advanced audio settings, and then see if there are any software settings for the Solo 3 specifically.