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New Contributor

Can not save user settings for GoToMeeting

Hello,

 

I'm using GoToMeeting and I want to change my user profile (language, time zone etc..) but ALWAYS there is a red pop window that the system is not able to save the settings.

I tried firefox, chrome, IE7 on my and on computer of a colleague. We emtied the cache and cookies.

Always the same result, the system is not able to save the changes.

Unfortunenately a quick google search gave no solution on this problem.

Customer Support can not help either.

Maybe the community know more ?

1 REPLY 1
LogMeIn Contributor

Re: Can not save user settings for GoToMeeting

@sbobln  I apologize for the difficulty.

Did you say you contacted our support staff already?  If so, may I have the case number to follow up on?

Thanks.