Co-organizer (pre meeting) is grayed out

[allee]

I too am having the same problem - we signed up 3 days ago - my users (including me) have the greyed out co-organizers box, but in Admin settings it's showing as enabled.

[IT-GFB]

We have the same Problem. It works until today afternoon in a free trial account. Then we purchased an professionell Account and now it doesn't work. 

We get the message, that the admin have disabled this function, but in the settings it is enabled.

Best regards

Bodo Byszio

[AshC · Accepted solution]

Hi @bure ,

I am sorry for any confusion there. 

While there is no user limit to the plan you choose, there is a feature limit to Professional GoToMeeting subscriptions that does not currently allow for Co-Organizer functionality.  

Currently only GoToMeeting Business and Enterprise plans offer Co-Organizer functionality.

[Alagae007]

Apparently this feature is only available in the bussines plan, can someone of gotomeet confirm this since this is not mentioned in the general pricing plan

[jkstowers]

Wow.  Thanks, alagae007. That's extremely annoying.

https://www.gotomeeting.com/meeting/pricing

[mrcclimerick]

Hi,

I am seeing this same issue.

Please assist.

Thank you,

Teresa

[GlennD]

Hi,

I apologize for the frustration and confusion around this subject.

• GoToMeeting Business and Enterprise Plans can add co-organizers during scheduling
• GoToMeeting Professional Plans can promote an attendee to co-organizer once the meeting has started

• Emergency Work Kits do support co-organizers during scheduling. Co-organizers must be part of your account in order to be added.

[InaG]

Hi,

thank you for the clarification.

I am not sure which product I have, we just started using the GoToMeeting Plus - COVID-19 Emergency Kit. Does this include the the function to add co-organizers or not?

Best Regards,

Ina

[AshC]

@bure  There is no limit to the number of organizers on an account, or co-organizers on a specific meeting.  In order to allow for this functionality you must currently subscribe to a 'Business' or higher tiered plan.

[weilm]

Hello,

we have the same problem. The co-organizer is grayed out.

Best regards