cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Contributor

Re: Co-organizer (pre meeting) is grayed out

I too am having the same problem - we signed up 3 days ago - my users (including me) have the greyed out co-organizers box, but in Admin settings it's showing as enabled.

Highlighted
New Contributor

Re: Co-organizer not working

We have the same Problem. It works until today afternoon in a free trial account. Then we purchased an professionell Account and now it doesn't work. 

We get the message, that the admin have disabled this function, but in the settings it is enabled.

 

Best regards

Bodo Byszio

Highlighted
LogMeIn Contributor

Re: Co-organizers - palns and limitaions

Hi @bure ,

I am sorry for any confusion there. 

 

While there is no user limit to the plan you choose, there is a feature limit to Professional GoToMeeting subscriptions that does not currently allow for Co-Organizer functionality.  

Highlighted
Active Contributor

Re: Co-organizer not working

Apparently this feature is only available in the bussines plan, can someone of gotomeet confirm this since this is not mentioned in the general pricing plan

Highlighted
New Contributor

Re: Co-organizer not working

Wow.  Thanks, alagae007. That's extremely annoying.

 

https://www.gotomeeting.com/meeting/pricing

 

Capture.PNG

 

Highlighted
New Contributor

Re: Co-organizer not working

Hi,

I am seeing this same issue.

Please assist.

Thank you,

Teresa

Highlighted
LogMeIn Manager

Re: Co-organizer not working

Hi,

 

I apologize for the frustration and confusion around this subject.

 

  • GoToMeeting Business and Enterprise Plans can add co-organizers during scheduling
  • GoToMeeting Professional Plans can promote an attendee to co-organizer once the meeting has started

 

Glenn is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
Tags (1)
Highlighted
New Contributor

Re: Co-organizer not working

Hi,

thank you for the clarification.

I am not sure which product I have, we just started using the GoToMeeting Plus - COVID-19 Emergency Kit. Does this include the the function to add co-organizers or not?

 

Best Regards,

Ina

Highlighted
LogMeIn Contributor

Re: Co-organizers - palns and limitaions

@bure  There is no limit to the number of organizers on an account, or co-organizers on a specific meeting.  In order to allow for this functionality you must currently subscribe to a 'Business' or higher tiered plan.