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New Contributor

Creating a transcript AFTER a meeting has been recorded

Hi, 

 

I have a Business account and from the things I've read online, it seems like it's possible to create a transcript for a meeting that has already been recorded.  Is that right?  I've followed all the instruction for enabling transcipts, but it's not clear to me how I can use this for an existing recording or if that's even possible. 

 

Thanks for your help.

 

J

3 REPLIES 3
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LogMeIn Contributor

Re: Creating a transcript AFTER a meeting has been recorded

Hi @Spence27 

Checkout this video and see if it makes more sense: https://support.goto.com/meeting/help/video-how-to-use-transcripts-2-07 

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New Contributor

Re: Creating a transcript AFTER a meeting has been recorded

Thanks for the video.  I don't seem to have the transcript option in the upper left corner of the screen when I am looking at the recording.  Any thoughts on why this would be?

 

 

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LogMeIn Contributor

Re: Creating a transcript AFTER a meeting has been recorded

@Spence27 I just toggled the Transcripts option off/on as the default behavior for your cloud recordings.  Can you test with a new meeting recording now, and let Customer Support know if it's not working properly?