I'm sorry no, at this time that cannot be customized.
I use the Outlook plugin to schedule meetings, which then creates a Meeting Invitation in Outlook.
The only problem is that the text content of the invitation email is a mess. It has unneccessary information like the one-click phone numbers, and the order of information is not right for us.
How can I edit the template so that the invitation email contains only the information I want to send, and in the order I want to send it?
Thanks in advance for any help.
@Springboard1 While the default invite layout cannot be changed yet, one idea mentioned on this thread was to create a 'signature' in your email application with additional meeting information if needed.
I asked LogMeIn support on the phone to submit a feature request.
They said to post to this forum but it now seems that this is a community forum and the only people from LogMeIn are here to give comments only.
There is no way to submit a bug or feature request!
Feature requests and bug reports are basic requirements for a software company, and LogMeIn has failed to implement them.
@Springboard1 You are right, this thread has been marked as an 'idea' for future enhancements. I am sorry we have not developed the function, and commenting here yourself will help us gage new use cases in the future.
We had a customer complain that the dial in phone number was not toll free. It doesn't say toll free or long distance.
Is there anyway to edit the default email template for all 200 users to state something like "You could incur long distance charges if you use the dial in option instead of VOIP"?
When I called goto support they said each user starting a session will have to add this text each time they send out an email invite to start a meeting.
Is there a way to customize the format of the meeting information? It is too long and want to remove all the blank lines.
Welcome to the Community!
I'm afraid we don't have the ability yet to customize the GoToMeeting invitation templates, and we are considering it as a future enhancement idea.