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New Contributor

Re: GTM Error - "Technical Difficulties"

I had this same problem. In my case, I had to disable AWSoundCenter and now GoToMeeting works again. Odd that there is some kind of conflict here. I hope LogMeIn can find a solution so that us Alienware users can go back and enable AWSoundCenter again.

New Contributor

Re: GTM Error - "Technical Difficulties"

Couldn't connect to meetings again today. Can we be downgraded again? 

I have this issue on 3 different PCs... 2 desktops.. each using different hardware (custome made).. and my laptop  (MSI GS65) again different hardware and software....  not on alienware. 

Is there a list of software that I can disable? 

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LogMeIn Contributor

Re: GTM Error - "Technical Difficulties"

@coreylittle  You are all set.  This was a new G2M build rollout, and I don't expect another for a few weeks.

New Contributor

Re: GTM Error - "Technical Difficulties"

I was a part of the "rollback" group.

I have now been receiving a different generic stating GoToMeeting is a "technical error".

It will not auto-logon, start the desktop app, or run the container app.

I have uninstalled everything, and re-launched the container with no success.

I can host meetings in the browsers.

 

Please advise.

LogMeIn Contributor

Re: GTM Error - "Technical Difficulties"

@cctopazi   Sorry about that.  Go ahead and test again.  We should have more permanent solutions soon.

New Contributor

Re: GTM Error - "Technical Difficulties"

I can't start or join meetings again today. Same error when trying to open the software = 

GoToMeeting has experienced technical difficulties. Please try again. 

LogMeIn Contributor

Re: GTM Error - "Technical Difficulties"

@coreylittle  My deepest apologies, Corey.  I've downgraded your company account to V8.38.1.

New Contributor

Re: GTM Error - "Technical Difficulties"

@AshC I have uninstalled (version 8.40.1.12023), rebooted, and rerun the container and it is also version 8.40.1.12023.

I am unable to start the desktop, only the browser.

Seeing a previous post, I am no longer on the rollback version of v8.38.1.

New Contributor

Re: GTM Error - "Technical Difficulties"

FYI - I am also on an MSI (but GS63)
New Contributor

Re: GTM Error - "Technical Difficulties"

Can you downgrade us again.. it updated to 8.41.0.12127 

cant join or start meetings again.