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Fran11
New Contributor

Give OpenVoice attendees a command to turn off / disable the hold music

Feature Enhancement Request - Give OpenVoice Participants the option of Opting out of the Hold Music while waiting on the organizer to join. It would be great if Citrix could add an option for the participant of an OpenVoice Conference Call to opt out of the Hold Music and wait for the organizer in silence . Right now all participants are forced to hear the Amazingly Awesome Hold Music until the Organizer joins the meeting.

1 REPLY 1
AshC
LogMeIn Contributor

Re: Give OpenVoice attendees a command to turn off / disable the hold music

@Fran11  While we don't offer the ability to toggle hold music to each individual OpenVoice attendees, you do have the option to disable hold music for the entire call:

  1. Log in to account at global.openvoice.com
  2. Click on settings from the left menu
  3. Under Conference Management select Yes for Conference starts and skips hold music if you're the first participant
  4. Click Save

Reference guide:  https://support.logmeininc.com/openvoice/help/settings-ov010007