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Re: GoToMeeting scheduler for mac doesnt work after High Sierra install

Hi -- I am on Outlook v16.21. I downloaded and installed GoToMeeting Scheduler and it does not launch. It is in my applications but nothing launches. Can you advise on how to resolve?

LogMeIn Contributor

Re: GoToMeeting scheduler for mac doesnt work after High Sierra install

@sfadmin   Sorry, what Outlook version are you using there?

 

Did you install the add-in through the Windows Store?

Active Contributor

Re: GoToMeeting Scheduler for Outlook in Mac not working

Installing  the Outlook add-in from Windows store solved it for me. 

 

From Outlook  app: HOME>ADD-IN

Install add-in GOTOMEETING

Log in

Done

 

 

Active Contributor

Re: GoToMeeting Scheduler for Outlook in Mac not working

The GoToMeeting scheduler stopped working on my Mac after the latest Outlook update. I'm on Mac O/S 10.14.4 and Outlook for Mac 16.25. It does not add GoTo info to meeting booking.

LogMeIn Manager

Re: GoToMeeting Scheduler for Outlook in Mac not working

Hi everyone,

 

At this time I feel confident in recommending everyone stop using our Mac Scheduler application and start using our new Office 365 Outlook Add-in. You can read all about it here in our support article.

 

Glenn is a member of the LogMeIn Community Care Team.

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Active Contributor

Re: GoToMeeting Scheduler for Outlook in Mac not working

Unfortunately that isn't a solution that works for me. I'm using the desktop version of Outlook calendar on my Mac, not OWA to Office 365. The scheduler was working but stopped with the latest update. Are you saying that it won't be supported and you are now only supporting the Office 365 Outlook add-in for OWA? I hope that's not the case. Please advise.

Active Contributor

Re: GoToMeeting Scheduler for Outlook in Mac not working

Any update? Please advise.
LogMeIn Contributor

Re: GoToMeeting Scheduler for Outlook in Mac not working

Sorry, @kwsmith ,

Were you seeing any errors with the Mac Scheduler?  We haven't updated this app recently, so it could be something else happening there...

Active Contributor

Re: GoToMeeting Scheduler for Outlook in Mac not working

I just retested and it is now working. It looks like it was just updated to 1.30 (413).

All good - thank you very much.

Kevin