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New Contributor

GoToMeeting v9 minimized start in the tray

Hi,

 

on Monday my GoToMeting app updated from v8 to v9 with integratet chat. G2M is configured to start with Windows.

G2M v8 started minimized in the tray, no spashscreen. But with v9 the app starts now opened, i have to close the window every time. I cant find an option to configure the behavior. Is the minimized start not futher possible?

3 REPLIES
LogMeIn Contributor

Re: GoToMeeting v9 minimized start in the tray

HI @0x5352 ,

I believe the secondary screen you are seeing is the GoToMeeting Messenger app, which is an additional function outside of the desktop software. 

 

Did you already confirm the email address associated with the Messenger app?  If so, then the functionality may also be disabled at the administrator level:  https://support.logmeininc.com/gotomeeting/help/enable-business-messaging-g2m090156

 

New Contributor

Re: GoToMeeting v9 minimized start in the tray

Hi @AshC,

 

thx for youre answer. But i dont have access to the administrator level.

LogMeIn Contributor

Re: GoToMeeting v9 minimized start in the tray

@0x5352 Beyond uninstalling the application, I'm afraid only Administrators can disable the Messenger activation on the account.