Whenever I enter the meeting ID into the desktop app, it always opens in the browser. How can I stay in the desktop app? Or do I need to upgrade to premium?
In addition, where can I download Goto App for Windows? The one with the below icon
@afteam You may need to update the GoTo desktop software there, and if you are forced into the web app in your default browser, then this may be a sign that the GoTo Opener has been blocked from automatically running.
Here is a test session that you may use to check your system further: https://support.goto.com/meeting/help/join-a-test-session-g2m050001
Do you have any security apps that may block the GoToOpener from downloading and launching there? If not, the following support article should walk you through the process: https://support.goto.com/meeting/help/download-now-g2m010002