I see the price for Starter monthly package on your website, and also at the payment page is $18/month for monthly payment.
But when I pressed Pay, it charged me $24, and also show the cost for next renewal is $24.
Can someone please explain? Thanks.
Hi @khanhnguyen ,
Welcome to the Community.
As a general rule, all the GoTo subscription rates will be cheaper when purchasing an entire year (12 month commitment) compared to the month-to-month plans. On average, the annual plans are around 20% cheaper than monthly. Hopefully that answers your question!
So what is leading to the number $24? I still don't get it. This is very annoyed for me, as the cost I proposed to the company is not the same with the cost you charged to the credit card.
hi, i faced teh similar problem.
Your website advertised for $18 pe month for starter ( for monthly suscribers)
But i ended up paying $24 per month for starter .
And when i login to my own billing, i have never seen 18 per month anymore in my own login, eventhough you publically advertised for $18 per month