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New Contributor

How to change meeting plan in Japanese billing page?

I applied for professional from Japan and would like to change to a business plan.
How can I change (upgrade) my subscription from professional plan to business plan? The only option on the billing page ()Japanese page) is to keep the current plan.

6 REPLIES 6
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LogMeIn Contributor

Re: How to change meeting plan in Japanese billing page?

Hi Hiroshi,

Do you happen to have a screen shot of what you're seeing on the plan selection page? 

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New Contributor

Re: How to change meeting plan in Japanese billing page?

> Do you happen to have a screen shot of what you're seeing on the plan selection page?

 

Attached are screenshots of two Billing Centers.
I cannot find "Business Plan" in the second shot.
Thank you.

BillingCenter.pngBillingCenterSubscription.png

 

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LogMeIn Contributor

Re: How to change meeting plan in Japanese billing page?

Although I cannot read everything on that page, are you clicking the button in the upper-right corner of the first image, to Add a New Subscription? 

 

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New Contributor

Re: How to change meeting plan in Japanese billing page?

I will attach the screen shot after clicking the Add a New Subscription button and selecting Go to meeting.

Again, the Business option is not displayed.

 

Image2.png

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LogMeIn Contributor

Re: How to change meeting plan in Japanese billing page?

I will PM you some more options to change your plan.

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New Contributor

Re: How to change meeting plan in Japanese billing page?


@hiroshi_hoshino wrote:

I will attach the screen shot after clicking the Add a New Subscription button and selecting Go to meeting.

Again, the Business option is not displayed. TelltheBell Survey

 

Image2.png


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