We have meetings that are mixed with a group of people in 1 room + many individuals joining from home. The people in the room have 1 microphone. We use a tech assistant with a Samsung tablet in our meetings to be able to view the remote callers and mute them as needed. The problem is the tablet can't be muted, so we are hearing our meeting on a delay, in the actual meeting. The sound is coming from the "phone" volume (and this is a tablet, not a phone) and can't be turned down, but not silent. Why can't we turn the sound off if we want to?
Solved! Go to Solution.
I just wanted to update everyone and let you know that there is now an option to disconnect from the audio in our Apps. You can return to view the meeting and reconnect or dial-in at any time. We have also implemented this option in the latest versions of our desktop software.
Now that I understand you use case I can file an enhancement request for the App.
In the meantime one work around would be to plug a headphone jack into the tablet/phone. If you have an old broken pair of headphones you can just cut the jack off and use that.