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Pete_Spotts
New Contributor

Manage waiting attendees through meeting lock functionality

Is it possible to monitor a list of people in the waiting room of a locked meeting and admit them individually? Or can those in the waiting room be admitted to a meeting only "in bulk"?

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10 REPLIES 10
GlennD
LogMeIn Manager

Re: Meeting lock and waiting room

Hi @Pete_Spotts 

 

Currently, you see a notification like this:

 

meeting lock.png

 

It does not tell you who is waiting to join the meeting, but we plan to add that in a future update. When you unlock the meeting everyone in the waiting room will join together.

 

Glenn is a member of the LogMeIn Community Care Team.

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ProjectOffice
New Contributor

Re: Meeting lock and waiting room

that waiting list is also something that we are waiting for. earlier this week people were able to join and spam the meeting...

we did a test today with the unlock-lock and could not see that someone was waiting to participate.

The person in question could see that he is in the waiting area, but the organiser could not see that someone wanted to enter...

AdamRiley
New Contributor

Re: Meeting lock and waiting room

This is also something that is key to our organisation and our ability for our Board to use GoToMeetings.  Currently they are not willing to use GoToMeetings because of this lack of functionality.  Do you have any expected timelines for this update?

AshC
LogMeIn Contributor

Re: Meeting lock and waiting room

@AdamRiley  Sorry, I don't have any ETA yet for this functionality.

michelle20
New Contributor

Re: Meeting lock and waiting room

Hi is there an update on this feature. I'm looking to host a meeting but want to screen people in the waiting room before they enter the meeting.

AshC
LogMeIn Contributor

Re: Meeting lock and waiting room

Hi @michelle20 ,

Although there are no updates from the product team yet, in my experience the locking feature works well unless you are extensively locking / unlocking the meeting room, where it has been known to fail sporadically when used too much.

CB145
New Contributor

Re: Meeting lock and waiting room

It would be good to have the option to admit one person at at time, mainly for the start of a meeting so that you can admit the presenters so they can get their presentations ready before the rest would join in bulk. 

Nick Critelli
New Contributor

Re: Meeting lock and waiting room

I've been a GTM/GTW user for 14 years. Now,  when we need it the most,  we can't use  GTM for court hearings, mediations, depositions,  etc. because it lacks the feature to (a) know who is in the waiting room, (b) admit them individually, and then (c) send them back to the waiting room while we conduct further proceedings.   Zoom and Microsoft Teams have this feature.  You are forcing us to use your competitors. Get this fixed!

ffabretti
New Contributor

Re: Meeting lock and waiting room

Here you have another potential customer not using your service because the lack of this feature 🙂