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New Contributor

Missing meeting history

Hi team,

  I missed all meeting history today, and this  happened  2 months ago also.Could you pls help to check this issue? Thx.

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1 ACCEPTED SOLUTION

Accepted Solutions
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LogMeIn Contributor

Re: Missing meeting history

@LionCao  We occasionally experience some delays in data delivery, but if some actually goes missing, Customer Support can help you recover it. 

View solution in original post

6 REPLIES 6
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New Contributor

Re: Missing meeting history

Anyone can help me on this?

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LogMeIn Contributor

Re: Missing meeting history

@LionCao  Sorry, was this a regularly scheduled GoToMeeting, an impromptu meeting, or recurring type (Rooms)? 

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New Contributor

Re: Missing meeting history

Hi AshC,

 Recurring meeting type.

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LogMeIn Contributor

Re: Missing meeting history

@LionCao  Can you limit the search criteria to the last few weeks and see if it populates?  

Is the meeting still visible in your 'Rooms' list? 

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New Contributor

Re: Missing meeting history

Hi AshC,

  No, there is nothing  visible. I have re-create the new meetings, I just want to know why it happened.

Highlighted
LogMeIn Contributor

Re: Missing meeting history

@LionCao  We occasionally experience some delays in data delivery, but if some actually goes missing, Customer Support can help you recover it. 

View solution in original post