Multi-session schedule is not reflected in Google Chrome and Microsoft Edge.

[KyokoM]

Hi　All

Sorry for many time.

I have set up multiple sessions in GoToWebinar, however I can't download the schedule for each session in Google Chrome and Microsoft Edge.

 Works fine in Safari.

Is there a workaround?

[AshC]

@KyokoM  When you say "download the schedule", do you mean the calendar appointment / ICS file? 

Are there any error messages in Chrome when you make the attempt?

[KyokoM]

>When you say "download the schedule", do you mean the calendar appointment / ICS file? 

Yes.

>Are there any error messages in Chrome when you make the attempt?

No. There is no error message.

The details are as follows.

The image below is an excerpt from a reminder email.

We are planning 5 sessions, however, remind mail will only show 1 session.

Is it possible to set a calendar for multiple sessions with one reminder email?

Best Regards, 

[AshC]

OK, I was confused because this is the GoToMeeting Community forum. 

When creating a recurring GoToWebinar schedule, calendars like Outlook can only add the first instance of the series in most cases due to a limitation of its ability to recognize multiple different dates and times that are not repeating identically.  This is something we've been unsuccessful at resolving, and has remained a known issue with recurring appointments.