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New Contributor

No button appeared

message.jpg

 

Hi,

When the desktop App opens, three buttons appear underneath the box. But some users cannot see the bottons like this picture.
How can I do?

1 ACCEPTED SOLUTION

Accepted Solutions
LogMeIn Contributor

Re: No button appeared

Hello Aya,

I believe what you are seeing there is the standard Attendee GoToMeeting installation, versus the Organizer version, where you would see the Join / Schedule / Host options in the desktop software popup.  If you are not currently seeing all these options, make certain you are logged into your Organizer account, through the endpoint software preferences.

 

On a PC you may request that GoToMeeting automatically sign you into the desktop app in this manner: https://support.logmeininc.com/gotomeeting#Change

2 REPLIES 2
LogMeIn Contributor

Re: No button appeared

Hello Aya,

I believe what you are seeing there is the standard Attendee GoToMeeting installation, versus the Organizer version, where you would see the Join / Schedule / Host options in the desktop software popup.  If you are not currently seeing all these options, make certain you are logged into your Organizer account, through the endpoint software preferences.

 

On a PC you may request that GoToMeeting automatically sign you into the desktop app in this manner: https://support.logmeininc.com/gotomeeting#Change

New Contributor

Re: No button appeared

Hello,

I clicked on a GoToMeeting icon on a taskbar then signed in the Organizer account. Next when I open the desktop App, I can see the bottons!
Thank you for your advice.