cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Contributor

Office 365 and Outlook 2016

Plug-in for Outlook 365 - Anyone able to get this to work. Going to have to switch to WebEx if this is not supported.
1 ACCEPTED SOLUTION

Accepted Solutions
LogMeIn Manager

Re: Office 365 and Outlook 2016

Hi,

 

I wanted to update everyone and let you know we are planning on a GoToMeeting plug-in for the web based Outlook in Office 365. I will post an update once an ETA is available.

 

Glenn is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!

View solution in original post

38 REPLIES 38
LogMeIn Manager

Re: Office 365 and Outlook 2016

Hi Augie,

When GoToMeeting installs it inserts local registry files and local .dll files which it uses to interact with the add in for Outlook. If your Outlook installation is not local and is all running from the cloud the integration cannot write into the calendar. 

If you have a version of Office 365 that includes Outlook 2016 desktop software, our existing Outlook Plug-in will work with it. 

(answer edited 11/6/2015)
Glenn is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
New Contributor

Re: Office 365 and Outlook 2016

seriously?  Is there a fix in the works for this.  Long time user of GotoMeeting but have to be integrated with Outlook
New Contributor

Re: Office 365 and Outlook 2016

Hi Glenn,

Is there something that our Exchange Administrator can install/enable on the Outlook365 Admin panel that will roll the plugin out to all of our users? Manually copying the meeting data is acceptable, and I understand your reasoning above, its just not ideal.

Thanks,

Devin G.
LogMeIn Manager

Re: Office 365 and Outlook 2016

Sorry Devin, our plug-in supports Outlook 2010 and 2013 only http://support.citrixonline.com/en_US/meeting/all_files/G2M010021
Glenn is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
Active Contributor

Re: Office 365 and Outlook 2016

That is a really bad position for GoToMeeting to take. Office365 is Microsoft's future direction, we have been pushed off our MS Exchange server and forced into Office 365.
Active Contributor

Re: Office 365 and Outlook 2016

Not true - Office 365 is a subscription licensing model. It is not cloud based at all. We are on Office 365 with local Outlook. There is no reason for GTM not to support Outlook 2016.
Active Contributor

Re: Office 365 and Outlook 2016

Have you been able to run GTM Outlook add on in Outlook 2016? How did you do it?
Active Contributor

Re: Office 365 and Outlook 2016

Unfortunately, it breaks on install.
LogMeIn Manager

Re: Office 365 and Outlook 2016

Hi, it actually depends on which level of Office 365 you purchase, the first level is web based only which our plug-in can't support. Our plug-in should work in the desktop version of Outlook 2016.

 

Is there an error message of any kind after you install it?  What exactly happens?

 

 

Glenn is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!