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New Contributor

Outlook Plugin Error

Hi All,

 

When pressing the GtM meeting button in Outlook, I get a white "Sign-In" window, which immediately disappears. Obviously, the meeting is not created. I have reinstalled the Plug-in, deleted and then re-installed (from Outlook) and removed any other plug-in related app/software, but to no avail.

 

Where or how can I "Sign in"?

 

* I am running Win10/64 and Outlook 2016.

 

GTM Eror.png

1 REPLY 1
LogMeIn Manager

Re: Outlook Plugin Error

Hi @Richard34,

 

It looks like you may be using our older Outlook plug-in since you have Outlook 2016 could you please try installing our newer version? https://support.goto.com/meeting/help/install-the-gotomeeting-office-365-outlook-add-in-g2m020050

Glenn is a member of the LogMeIn Community Care Team.

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