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New Contributor

Playing video embedded PowerPoint for GoToMeeting - Audio Help, Please

HI! I know that GoToMeeting doesn't support playing embedded videos in PowerPoint where the participants can hear the audio, but there has to be a trick. Some way around this. If you know a way, could you please be specific? I've had folks throw out tips (which I appreciate), but not the deets to make it really work. Thanks!!!

8 REPLIES 8
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New Contributor

Re: Playing video embedded PowerPoint for GoToMeeting - Audio Help, Please

Hello,

I just subscribe and I thought this was a norm to be able to play video on a powerpoint thru gotomeeting screen sharing.  

I found a way around but a bit cumbersome.

Just add Stereo Mix as one of the recording device and in gotomeeting before you play your video you will need to switch the microphone choice to Stereo mix and when you are done switch it back to speaker.

Another way is to leave the setting of microphone as Stereo mix on your PC and use a mobile to join and use the mobile mike for the presenter. 

I know that Blitz Teamviewer do not have this issue, not sure why it is a issue with gotomeeting.

Thanks and good Luck!

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New Contributor

Re: Playing video embedded PowerPoint for GoToMeeting - Audio Help, Please

Hi,

I also tried the workaround with the Stereo Mix. All my attempts have been very bad. The audio quality is horrible.

What was your experience? Can you telle me if the quality of the sound of the video was acceptable at your tests? 

 

Thanks, VG!

 

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New Contributor

Re: Playing video embedded PowerPoint for GoToMeeting - Audio Help, Please

Dear VG,

Using Stereo Mix gave me a very high quality Audio, there are a few things you need to fix for your audio.

1.  Do you have the latest Driver for Audio(Mine is Realtek)  and does it comes with MaxProAudio?

2.  For Win7 Notebook there is a flaw after they stop all support, if you plug in 3.5mm headset or mike jet onto your pc, it will corrupt your sound drivers and drive your MaxProAudio crazy and will not recognise any 3.5mm devices being plug in.  Way around is to change to Win10 or add a USB to 3.5mm input and output audio interface.

Mine is a Dell PC and I just got on to their website and reinstall the audio driver, it will delete then reinstall again.  

The reason why it is important for virtual meeting to have good audio driver is to prevent feedback sound from output speaker back into the Microphone requires Acoustic Echo Cancellation as minimum.  After that use a tape to seal up the 3.5mm input in case of accident.  You can also use after reinstallation all software Blue tooth Headset with Mike and Speakers which will also do the trick of not corrupting the audio drivers again.

 

Good Luck my friend, not sure if I want to stay with gotomeeting given this major flaw which is very disruptive to my presentation.

 

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New Contributor

Re: Playing video embedded PowerPoint for GoToMeeting - Audio Help, Please

Dear VG,

I forget to share with you on how to improve the quality of the sound thru Sound Control's setting for both the speakers and Microphone individually.

1.  Run Windows control Panel.

2.  Select sound and click at it.

3.  Select Playback and click at the device and then select properties and under advance you can select the best quality sound prefered.  Same goes for Recording Devices, same approach.

4.  while at Playback, click at Communications tab and select mute all other sounds.  this will ensure no other systems or background noise create by your notebook other apps to interrupt your virtual meeting.

 

Thanks and Good Luck

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New Contributor

Re: Playing video embedded PowerPoint for GoToMeeting - Audio Help, Please

Dear VG,

Sorry for the break in information  cause I just discover as I was trying out some virtual meeting.

1.  Your presenter PC must be connected to high speed Internet and not thru 3G or 4G, speed would have impact on the voice and Video quality.

2.  Your setting for recording devices for both Stereo Mix and Microphone under properties and under tab advance you need to check both allow exclusive control otherwise audio will not be smooth.

3.  If your participant is not connected to a good network, chances the audio and video quality will suffer.

4.  Try to set the volume of your speakerto less than 30% to avoid feedback sound.

Good Luck!

 

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New Contributor

Re: Playing video embedded PowerPoint for GoToMeeting - Audio Help, Please

Hey guys,

 

thanks for the answers. My connection is a 100Mbit DSL-Line from Deutsche Telekom. It should be fast enough.

 

My problems are not videos containing speach. The problem is for example videos with piano music. It sounds like there are some audio compressing and volume gate algorithms destroying the music. It doesnt sound well even if I feed in the music by my Yamaha mixer. I tried onboard sound cards, professional ESI sound hardware and the StereoMix on different machines; same problems.

 

If the offical GoTo-Support will not solve the problem, I'll do it with Skype or Cisco. There are options to disable sound processing. Both worked immediately.

 

Thanks! VG

Please excuse my poor English

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New Contributor

Re: Playing video embedded PowerPoint for GoToMeeting - Audio Help, Please

Dear VG,

I just got a replacement Dell notebook with Window 10 instead of the previous Dell with Win7.

Everything works perfectly and the quality of the sound is very good.

 

You might want to borrow someone pc with Win10 and I discover that the voice quality also improved a lot when I use a USB convert to 3.5mm Mike and Speaker input.

My goosenose mike with 3.5 mm can pick up voice even from 3 feet away without having to struggle to speak louder.

 

Good Luck! 

My problem solved.

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New Contributor

Re: Playing video embedded PowerPoint for GoToMeeting - Audio Help, Please

Dear VG,

Sorry wrong information, I mistook the ear piece from my pc as the mobile headset.

Same no change only Audio quality improved with Win10

You still have to use Stereo MIx in order to play the embedded video audio for PPT.

 

Thanks and my apology