cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
LogMeIn Contributor

Re: Transcript server failure

@Torridv  I apologize for the ongoing issue there.

 

While we may not be able to solve the broken transcription attempt, we can at least file a ticket to track the problem further.   I will look up your case by the Community email you used, unless the account login is different, and message you in private.

3 REPLIES 3
New Contributor

Automated transcripts

I am having trouble with the automated transcript. I did three calls the exact same way, the first two generated and the third says the server failed to load. Any ideas? 2019-02-20_1640.png

New Contributor

Re: Transcript server failure

Hi, thanks, can't your engineers generate the transcipt from the recording?
LogMeIn Contributor

Re: Transcript server failure

@Torridv  I'm afraid the technology we use is something we 'lease' or 'integrate' frome elsewhere, so we cannot decode it ourselves.