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New Contributor

Remove Gotomeeting license from subscription

Hi,

 

I have Gotomeeting subscription with Gotomeeting starter, Gotomeeting Pro and Gotomeeting webinar. It autorenews every year. Now I want to remove Gotomeeting Pro from my subscription as we no longer need it. I couldn't do that from my Billing portal and there seems to be no other way to do it. So any help will be appreciated.

 

Thanks,

Ajay

1 REPLY 1
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LogMeIn Contributor

Re: Remove Gotomeeting license from subscription

Hi Ajay, 

 

thanks for reporting this issue. 

Can you please be so kind and send me the account email address as a direct message? 
This would make troubleshooting easier for us. 

Kind regards, 
Thomas