Organizer can't hear attendees; attendees cannot hear video

[AshC]

@IngoH  You can check here for the latest updates:  https://support.goto.com/meeting/help/whats-new-g2m010012 

I believe that desktop audio sharing will be coming around version 10.14...

[IngoH]

AshC,

can you clarify what the estimate release of v10.14 is?

We need to stop using multiple tools (Zoom, GTM, Teams, ...) and this is the key feature we are missing in GTM!

Thank you very much,

Ingo.

[AshC]

@IngoH  I can't be more specific than within a few weeks.

[IngoH]

Hi AshC!

I saw the system audio capability this evening!!

BIG THANK YOU to the Product Development team!!!

Ingo.

[AshC · Accepted solution]

Thanks for your patience.  I believe the GoToMeeting version 10.14 (which includes desktop audio sharing) should now be available on all accounts, unless managed separately by an account admin.

How to stream computer audio in your meeting.

[Engy]

Is it somehow possible to share only the computer audio without any desktop or application share? Aim is to share the webcam and microphone togehter with music from a computer audio application.

In our sports club we have to go virtual for some trainings. We need to share a video form the trainer and intend to add the background music by the share computer audio feature.  It is important to keep the trainer as primary display. 

I hope there is a solution. Thanks.

[Engy]

Is it somehow possible to share only the computer audio without any desktop or application share? Aim is to share the webcam and microphone together with music from a computer audio application.

In our sports club we offer virtual training sessions. We need to share a video form the trainer and intend to add the background music by the share computer audio feature to improve audio quality. The audio input needs to be a mix of a music application and the microfone.

It is important to keep the trainer as primary display.

I hope there is a solution.

Thanks.

[GlennD]

Hi @Engy

Currently this feature is only enabled when you share your screen or an application window.