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New Contributor

The Meaning of Status (Invited, Suspended, Enabled)

Hello Dear Gotomeeting Support, 

Please inform what does that mean separately when the user's status shows enabled, suspended and invited.
Is it possible to figure that the user is invited by others to the meeting, or they are the host of the meenting? please advise, thank you. 
1 ACCEPTED SOLUTION

Accepted Solutions
LogMeIn Manager

Re: The Meaning of Status (Invited, Suspended, Enabled)

Hi,

  • Invited - is a user that you have added to your account but who has not yet accepted the invitation and activated their account. 
  • Suspended - is a user that was active but you have suspended their account, meaning they cannot use it until you unsuspend it.
  • Enabled - is a user that has activated their account and is able to use it.

 

Glenn is a member of the LogMeIn Community Care Team.

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New Contributor

Re: The Meaning of Status (Invited, Suspended, Enabled)

Looks like this question was not answered. Can someone explain the meaning of the 3 Status? 
New Contributor

Re: The Meaning of Status (Invited, Suspended, Enabled)

This reply was created from a merged topic originally titled What does the following status means in the Admin Report (Invited, Suspended and ....

When I pull out the report for my users, it shows suspended, enrolled or invited. What does this status means and how is it being charged by Citrix? Can someone elaborate this further?
LogMeIn Manager

Re: The Meaning of Status (Invited, Suspended, Enabled)

Hi,

  • Invited - is a user that you have added to your account but who has not yet accepted the invitation and activated their account. 
  • Suspended - is a user that was active but you have suspended their account, meaning they cannot use it until you unsuspend it.
  • Enabled - is a user that has activated their account and is able to use it.

 

Glenn is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
New Contributor

Re: The Meaning of Status (Invited, Suspended, Enabled)

Thank you for the explaination of the status but what happens when a na ccount is suspended? Does a suspended account get deleted after X amount of time or do suspended accounts need to get deleted manually?

LogMeIn Manager

Re: The Meaning of Status (Invited, Suspended, Enabled)

Hi @ksbmw2040 

 

Suspended accounts are not deleted, so you may want to tidy up from time to time and delete accounts that you know will not be reinstated. 

 

Glenn is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!