Unable to access Admin console after purchasing additional seat and account becoming the admin account.

[GlennD]

Sorry for the frustration, you should now have the ability to sign into the admin center.

[HudsonAlpha]

Thanks Glenn.

[Bakker]

Don't have access to Admin Center: "You do not have access to the Administration Center. You will be redirected to your account page momentarily."

[GlennD]

Hi,

You should have access to the admin center now when you sign in.

[AshC]

Hi Ric,
Sorry for the delay.  Check your account in about 10 minutes, and you should have the Admin Center option available.

[Ajay Deewan]

I have purchased 2 organiser plan on my account. When I try to navigate to the admin center to setup users, I get this error message. My account is with the same email Id as this one. Please help.

[AshC]

Hi Ajay,
Sorry for the trouble there.
I have made a change to your login so you should regain Admin Center access now.  Let us know if there are any more problems.

[Ajay Deewan]

Thanks Ash for the quick help!

[Todd T]

I added a second organizer to gotomeeting but the Admin Console errors. It states I do not have access. 

[AshC · Accepted solution]

Hi Todd,
Sorry for the error there.
Have you tried the same admin maneuver in an alternate web browser to test?

If so, then please reach out directly to Customer Support for the fastest resolution, or click my name in the Community to send me a private message with the admin email spelling.