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Han Zhang
New Contributor

Trying to access admin and got "You do not have access to the Administration Center. "

 
124 REPLIES 124
GlennD
GoTo Manager

Sorry for the frustration, you should now have the ability to sign into the admin center.

 

Glenn is a member of the GoTo Community Care Team.

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HudsonAlpha
Active Contributor

Thanks Glenn.
Bakker
New Contributor

Don't have access to Admin Center: "You do not have access to the Administration Center. You will be redirected to your account page momentarily."
GlennD
GoTo Manager

Hi,

You should have access to the admin center now when you sign in.

 

Glenn is a member of the GoTo Community Care Team.

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AshC
GoTo Moderator

Hi Ric,
Sorry for the delay.  Check your account in about 10 minutes, and you should have the Admin Center option available.


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Ajay Deewan
New Contributor

I have purchased 2 organiser plan on my account. When I try to navigate to the admin center to setup users, I get this error message. My account is with the same email Id as this one. Please help.
AshC
GoTo Moderator

Hi Ajay,
Sorry for the trouble there.
I have made a change to your login so you should regain Admin Center access now.  Let us know if there are any more problems.

 


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Ajay Deewan
New Contributor

Thanks Ash for the quick help!
Todd T
New Contributor

I added a second organizer to gotomeeting but the Admin Console errors. It states I do not have access. 
AshC
GoTo Moderator

Hi Todd,
Sorry for the error there.
Have you tried the same admin maneuver in an alternate web browser to test?

 

If so, then please reach out directly to Customer Support for the fastest resolution, or click my name in the Community to send me a private message with the admin email spelling.

 

 

 


Ash is a member of the GoTo Community Care Team.

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