I just upgraded my account to 2 users; but I cant login to the Admin Center

[AshC]

Hi Emilio,
I have updated your GoToMeeting account, which may take a few minutes to finalize.

[Emilio Bernabei]

Great! One more issue -- I added a user when I was in an earlier, less-functional interface. I do not see that user in the new (much expanded) interface under "Users". He is simply not there. Yet when I try to add him again it say "email in use" . How do I reset the system to allow this user?

[Emilio Bernabei]

Oh hold on. Figured it out. Went to the Org Admin and deleted him from there. Then went into Admin Center and added there and worked. Sorry for confusion.

[AshC]

That user may be on a separate plan somewhere.  If this plan is not active, you may Private Message me with the login details.

[AshC]

Sounds good-- Thanks for confirming!

[Michael16]

Hi Han,

Is your GoToMeeting account associated with the same email address you used for these forums?

I see you have an account that was just created today; are you still experiencing this issue?

I looked up your account and it looks like you should have access to the Admin Center at this point in time.

[Jaime Martínez]

I am trying to access admin center and systems says: "You do not have access to the Administration Center. "

[Michael16]

Hi Jaime, I apologize for the delayed response. I've been able to locate your account and apply a fix for this issue; you should now be an admin and have access to the Admin Center.

[HudsonAlpha]

I recently just upgraded from 1 organizer to 2 and after speaking with Robert in Sales Support I was told that my current email login account would become the admin and I could invite another organizer. I went to access the admin center under my account and when I click the link or go to the URL I get the following error: "
You do not have access to the Administration Center. You will be redirected to your account page momentarily." 

I realize it may take some time for this to populate but I have waited 30 minutes and reset my browser cache and logged out and back in to no avail.

[HudsonAlpha]

Tried again and moved a little bit further but got the red bar saying the same thing: You do not have access to the Administration Center. You will be redirected to your account page momentarily.