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New Contributor

Unable to record on Windows 10

I have installed windows 10, now GoToMeeting does not record as it says need WIndows Media player for recording.. how do I record on windows 10.
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LogMeIn Manager

Re: Unable to record on Windows 10

Thanks, it turns out Windows is no longer including Windows Media Player by default, so any clean installs of Window 10 will need to download and install it separately from here : https://www.microsoft.com/en-us/download/details.aspx?id=48231

 

 

Glenn is a member of the LogMeIn Community Care Team.

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4 REPLIES 4
LogMeIn Manager

Re: Unable to record on Windows 10

Hi,

Was this a clean install of WIndows 10 or did you upgrade from Windows 7 or 8?
Glenn is a member of the LogMeIn Community Care Team.

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New Contributor

Re: Unable to record on Windows 10

It was clean install of windows 10
Highlighted
LogMeIn Manager

Re: Unable to record on Windows 10

Thanks, it turns out Windows is no longer including Windows Media Player by default, so any clean installs of Window 10 will need to download and install it separately from here : https://www.microsoft.com/en-us/download/details.aspx?id=48231

 

 

Glenn is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!

View solution in original post

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New Contributor

Re: Unable to record on Windows 10

why not simply using a free third-party screencast tool to do the recording? It's much easier and provides you more additional features such as screenshot tool, task scheduler, video uploader and others. And I also upgraded to Windows 10 and found it works well on recording webinar on it.