We still have LOTS of issues with occupied numbers.
+ 33 170 950 594
+ 33 187 210 241
+ 33 170 950 590
All operators concerened, especially the big French ones like Free, Orange, SFR, Bouygues
We are currently working with partners there to have this issue resolved as soon as possible. if none of the backup numbers work, and you cannot dial into another country from France or Germany, then please have the affected users switch to mic & speakers instead.
Alternatively, you may also add integrated toll-free with your plan, as those lines are fully operational at this time.
Please reference the status page for updates: https://status.gotomeeting.com/
We have been having this issue with a few user accounts, even before the CV-19 event. It takes mulitiple times to get in because it will disconnect before the organizer joins. Sometimes you get a busy signal where you can't call in. The numbers I have problems with are:
As an attendee you receive the message: The connection failed. Please check your internet connection and try again.
At a minimum, it takes up to 2-3 other attempts and you might get in. That didn't happen today and this seems to be related to the phone conference because we were able to use the link and get into the room, just not the audio conference. This has been a persistent issue for several months now for us.
@jroberts68 Are you using a recurring meeting where this is occurring? If so, can you try adding some international phone numbers to those affected, and/or remove toll calling, save, then add them back again?