[update: still not working with virtual cams -- 4:3 is OK, but the 16:9 is cropped as shown. WHY?!]
I'm using ManyCam virtual webcam software. I have a 16x9 video. GoToMeeting (mac/chrome) refuses to show the whole thing. Why?!
This is important for me, because I use the whole background for slides.
Illustration: video output from ManyCam (that works fine with every other conferencing system).
The cropped view within GoToMeeting at 16x9 -- it doesn't appear to make any difference if I output 720p or 1080p from ManyCam:
The cropped view at 4:3
This is clearly a bug -- there's nothing to show why it's being cropped. But in the meantime, any workarounds very welcome...
You mentioned Chrome, so I was wondering if you've also tested with the GoToMeeting desktop software for Mac OS?
While we don't technically support ManyCam feeds I can say that we are considering several webcam quality improvements for the GoToMeeting software in the future that may include higher resolution camera feeds.
Just want to chime in to say that I would also appreciate any improvements that make GTM play more nicely with ManyCam. I've told the ManyCam folks the same thing.
Updated the main text -- doesn't work with eCamm Live, and may depend on which program is launched first? Trying to figure out what consistently leads to the problem...
This is with the downloaded software, and it's clearly a bug. (a) It works correctly with direct webcam feeds, but not with virtual webcam feeds (Ecamm Live and ManyCam) (b) It works correctly for the 4:3 crop, but not the 16:9 crop.
Update: here's me looking very annoyed... on the left is the feed from the virtual webcam. On the right is the annoying crop when in a GotoWebinar. It's not specific to EcammLive, it also applies to ManyCam. It works for 4:3 crop, it works for direct webcams. It's independent of the resolution I output the feed in. Please fix this!