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New Contributor

Wrong Time Zone [Sofia, Bulgaria]

Hi everyone,

I would appreciate your help and support.

The issue is that the time zone of Sofija, Bulgaria is wrong. When I set up GoToMeeting I can find Sofija (Sofia) along with Sarajevo, Skopje, Warsaw, Zagreb, however Sofia is not GMT +1, but GMT +2.

This leads to many meetings being set up incorrectly within our organization. Please, help. Sofia must be placed in GMT +2.

Link for reference: https://www.timeanddate.com/time/zone/bulgaria

Look forward to hearing back from you.

Kind regards,
Alexander

10 REPLIES
LogMeIn Contributor

Re: Wrong Time Zone [Sofia, Bulgaria]

@sake  How are you scheduling your meetings?  From your desktop, on the website, or through a plugin?

New Contributor

Re: Wrong Time Zone [Sofia, Bulgaria]

@AshC: I go to https://global.gotomeeting.com/, log in there and then click on Schedule.

You will see there the "Meeting Time Zone:". This is where Sofia appears to be under GMT+1, which is obviously wrong.

Capture.PNG

LogMeIn Contributor

Re: Wrong Time Zone [Sofia, Bulgaria]

Thanks for the visual @sake .  I will try to get an update around this time zone.  If needed, you may also create recurring GoToMeeting sessions that do not need a set date/time to be entered.

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New Contributor

Re: Wrong Time Zone [Sofia, Bulgaria]

@AshC: Thanks for taking your time to look into that.

Unfortunatley we schedule internally in our organization only one-off meetings and we would really need this fixed. Do you have a rough ETA on that, please?

Look forward to hearing back from you.

LogMeIn Contributor

Re: Wrong Time Zone [Sofia, Bulgaria]

@sake  This is a high priority ticket, but I can't give a firm ETA yet.  As soon as more information is available, I will update this thread.

New Contributor

Re: Wrong Time Zone [Sofia, Bulgaria]

@AshC: Thank you. Look forward to hearing back from you.

LogMeIn Contributor

Re: Wrong Time Zone [Sofia, Bulgaria]

@sake  I've received word that a change was made to the scheduling system.  Could you retest again?

New Contributor

Re: Wrong Time Zone [Sofia, Bulgaria]

@AshC: Thanks for getting back in touch.

Unfortunately I still see the old timezone. Can you check it yourself, please?
Link: https://global.gotomeeting.com/

P.S. Tried with two different browsers, so this should not be browser cache.

LogMeIn Contributor

Re: Wrong Time Zone [Sofia, Bulgaria]

@sake  OK, it looks like they've pushed back the release to include this with several other scheduling changes.  The ETA for this next release is about 10-14 days.