GoToMeeting Desktop App (v8.32.0, b9167) Release Notes

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GoToMeeting Desktop App (v8.32.0, b9167) Release Notes

LogMeIn Contributor

Co-organizers, you can now record a meeting to the cloud on the scheduling organizer's behalf and have controls of the recording status! On top of that, recordings will now reflect the screen sharing improvements that were made in a previous release. Read on to learn more.



  • Cloud recording support for co-organizers

  • Screen sharing improvements now included in recordings
  • Platform upgrade to v2017.4.2
  • Voice Audio Engine upgrade (v1.19.2) and Video Engine upgrade (v2.12.2)
  • Fix for inconsistent audio state
  • Additional bug fixes and minor changes

Rollout plan:

  • This build was deployed to customers beginning July 31 and ends August 9, 2018.

What's New?

Cloud Recording Support for Co-Organizers

  • Co-organizers can now record a meeting to the cloud! Previously, co-organizers could only record locally and were sent a copy of a local recording. Now, co-organizers have access to the following recording-related features: 
    • Ability to start and pause recording during a session 
    • Recording controls in the Control Panel
    • New tooltip when hovering over the Recording icon
  • Notes
    • The online recording will only be available in the scheduling organizer's Meeting History.
    • Local recordings will only be sent if online recording fails. 

Screen Sharing Improvements Now Included in Recordings

  • In G2MWT v8.29.1, b8953, we introduced improvements to screen sharing performance, including quicker switches between presentation slides and higher frame rate for videos (i.e., users will experience smoother videos). For users to previously experience the new improvements, the meeting could not be recorded. Now, the meeting can be recorded (locally or to the cloud) and users will notice improvements both in session and in the recording. 
  • Notes:
    • All participants must be joined from either the Windows or Mac desktop app. Upcoming releases will support this feature for the Web App and mobile apps.
    • Users may notice reduced sharpness and quality during motions (slide flips, videos, etc.) but the image will return to normal quality after content is changed.

Platform Upgrade to v2017.4.2

  • Upgrades have been made to the desktop platform, which provides overall improvements and bug fixes including: 
    • Bandwidth improvements
    • GDPR privacy fix

Voice Audio Engine Upgrade (v1.19.2) and Video Engine Upgrade (v2.12.2) 

  • The integrated Voice Audio Engine (used to connect session participants to the audio conference) and Video Engine have have been updated with the newest version. These new engines will provide overall improvements to the audio conference and video quality during sessions. 


Bug Fixes & Minor Changes:

Fix for Inconsistent Audio State

  • Previously, when users switched between Computer audio (mic and speakers) and Phone call, the Mic icon showed inconsistency. Now, the audio state will stay consistent while switching between audio modes.

Additional bug fixes and minor changes:

  • Fix for the Viewer title bar flickering when users resized the window
  • Fix for Mac app crashing due to various issues 
  • Fix for attendees experiencing the GoToWebinar app crashing at the end of a session
  • Fix for "Leave Meeting" window being covered by the "Organizer has ended the meeting" window 
  • Fix for meeting reminders not launching for rescheduled or edited meetings
  • Fix for Mac app hanging when organizers or presenters left a session 
  • Fix for incorrect audio state for attendees invited by the organizers via "Call Me" 
  • Fix for attendees on the iOS app or Web app seeing a black screen when the presenter paused screen sharing
  • Fix for incorrect German translation for "Start broadcast"
  • Fix for inability to advance slides in Powerpoint while it's in presentation mode 
  • Fix for multiple bugs related to high resolution (Dots Per Inch) monitors
  • Attendees will notice faster screen viewing improvements 
  • Users will see higher screen quality at a faster rate than before when Presenters are sharing content 
  • Feedback survey for Mac will now launch every 3rd session or every 30 days if user is not as active 
  • The Video Sharing feature, which was dropped in v8.21.0, b8404) has been removed from the Labs menu
  • When users launch Keynote into presentation mode, GoToMeeting will automatically share the Keynote window and then revert back to the previously shared screen once the presentation is ended