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Alternative to Button Click for Switching Between Two Host Monitors

I'm trying to find a definitive answer for whether there is a keyboard shortcut or alternative to clicking the button on the Viewer for switching between multiple host monitors if I only have one client monitor. And if there is a shortcut, what is it? My host and client PCs are both running Windows 7. The host has two monitors and the client has one monitor.

This help page says that the shortcut is Windows Key + Arrow Key:

https://support.logmeininc.com/gotomypc/help/multi-monitor-support-gtc040005

This video only discusses the minimap feature: https://support.logmeininc.com/supportvideos/gotomypc/videos--key-features--gotomypc-multi-monitor-s...

And I found this older thread which says that the the current shortcut is: Ctrl+Alt+Windows Key+Arrow Key: https://community.logmein.com/t5/GoToMyPC-Discussions/Fast-switching-between-host-s-monitors/td-p/18...

Could you let me know which is the supported alternative now if there is one?

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Retired LogMeIn Contributor

Re: Alternative to Button Click for Switching Between Two Host Monitors

Hi Mike,

 

I did a quick test with one of our engineers to figure this out.  It seems that some of of the mentioned methods used to work but then got claimed by Microsoft so some other universal functionality and stopped working for us.

 

The one that does still work for us is the last one you mentioned, Ctrl+WinKey+Alt+Arrow.  If it does not initially work for you, a setting may need to be changed on the host GoToMyPC software.  Within the GoToMyPC preferences on my host, under the Viewer tab, I was able to get that shortcut to work after disabling the 'Pass Windows keys to host' option.  Otherwise the viewer on the client side was ignoring the commands and sending them on down to the host itself.

 

Hope that helps!

View solution in original post

1 REPLY 1
Retired LogMeIn Contributor

Re: Alternative to Button Click for Switching Between Two Host Monitors

Hi Mike,

 

I did a quick test with one of our engineers to figure this out.  It seems that some of of the mentioned methods used to work but then got claimed by Microsoft so some other universal functionality and stopped working for us.

 

The one that does still work for us is the last one you mentioned, Ctrl+WinKey+Alt+Arrow.  If it does not initially work for you, a setting may need to be changed on the host GoToMyPC software.  Within the GoToMyPC preferences on my host, under the Viewer tab, I was able to get that shortcut to work after disabling the 'Pass Windows keys to host' option.  Otherwise the viewer on the client side was ignoring the commands and sending them on down to the host itself.

 

Hope that helps!

View solution in original post