Recently set up GotoMyPc on Mac El Capitan, software was installed successfully.
However when logging on to GotoMyPc on another computer Mac shows up "Unconfigured" in the list of computers. When I click "Options" near to it and "Connect", I get message "Temporarily unable to connect to "Mac Dirk " for security reasons. Please try again in 30 seconds."
Hi Dirk, Sorry about that messaging. Have you rebooted your Mac GoToMyPC host computer since the initial setup? There should be no compatibility issues there, however I would check the network connections at both locations if the problem persists.
It may be necessary to completely uninstall GoToMyPC from "Mac Dirk" and then reinstall. We have a removal tool which I would recommend using: Use the GoToMyPC Removal Tool for macOS: The GoToMyPC Removal Tool will remove all GoToMyPC applications and preference files from the system.
Tip: Some users have a setting enabled to not allow applications from unsigned developers. You can right click on the tool and select Open and you should get a prompt to open anyway. (or on the Mac keyboard, press Ctrl+click and then select open).
If this does not work, then click the Apple menu, go to System Preferences, System and Security, General, (click the lock in the bottom left if settings are greyed out), and change the Allow apps downloaded from to Anywhere. After completing the removal, please change this setting back to where it was earlier.
Empty the trash to permanently remove any GoToMyPC Viewer files.