Someone created an account with my email address

[Huseyin Aytac]

Dear All,
I didn't create an account in your portal. But Someone is used my email account for this sign-up.
Can you cancel it? My name is Huseyin Aytac also my e-mail is aytachuseyin@gmail.com
But in portal user has created like " Nisa Kaska". I need it your support for this situation.

Regards,
Huseyin

[EloiseRageWithe]

I have the same situation.

[Jonny Higz]

I have the same issue at the moment.

[cinnabae_]

I have the same problem as well, am reporting this to:
https://secure.logmeinrescue.com/ReportAbuse/Send
LogMeIn are the owners of GoToMyPC so I'm reporting it directly.

[Josh Reynolds]

Same here please sort this out.

[Kathrin Müller]

The same thing happened to me today
in the email is written:

"Dear Nisa, Thank you for choosing GoToMyPC. A GoToMyPC account has been created for this email address:

*my adress*

Once you complete account setup, you will receive a welcome email with additional information about using GoToMyPC. For maximum security, please verify the email address for your account. Click the following link or copy and paste it into your browser to confirm your email address: ..."


Of course I didn't click on the link to confirm my email address.
So what should I (we) do now? I don't want a account or something else...

[GlennD]

Hi,

Thank you for reporting this issue, I would like to reassure you all that you do not have full GoToMyPC accounts and that no one has access to your computers.

• Anyone can submit an email address to sign up for an account however to compete the process they need to have access to the email account in order to verify it. 
• In order to set up GoToMyPC on a computer you need to have direct access to it already in order to install and register the software.
• When the GoToMyPC software is installed an icon is clearly displayed in the PC system tray or Mac toolbar.

[AshC]

Hello,
I'm sorry for this issue affecting multiple non-GoToMyPC users.

We have identified a fraudulent source creating some of these accounts, and are working to fully cleanse the problem as fast as possible.

I appreciate your patience while we get to the bottom of this situation.

[Uzza]

Hello,
I just want to report that I also recieved a mail two hours ago for someone named "Nisa Kaska" that apparently registered using one of my email addresses.

[Michael Bradsha]

Thank you for your kind response Ash.  However, I hate to inform you that the issue is still occurring, as I just got the same email stating that Nisa has created an account with my email address.  

I appreciate your tireless efforts in getting the the bottom of this situation.

Please advise when situation is fully resolved.

Kind regards.