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New Contributor

Unusually slow host response

I am using Windows 10, but now experiencing extremely slow host response, it has slowed to the point that it is almost pointless to try to access remotely.  

I tried LAN line and mobile 4G signal, both are extremely slow, please help solving the problem.

3 REPLIES 3
LogMeIn Contributor

Re: Unusually slow host response

Hi @gonespeed ,

Sorry to hear about the delayed GoToMyPC responses.  Did this just start happening?

 

What kind of environment is the Host located in?

When was the last time you rebooted the Host PC?

New Contributor

Re: Unusually slow host response

I am not sure when start this slow problem, but I find out last 2 weeks.

My host computer restart 2 days ago, and it was located in Hong Kong.
The host computer is also up to date

LogMeIn Contributor

Re: Unusually slow host response

@gonespeed Check the Host PreferencesPerformance tab ::  slide the indication bar to Better Speed

 

Also, on this tab, try changing the color to 256 Colors

 

Click OK to save these changes, then test your remote connection again to see if any improvements are noticeable.