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ADI2007
New Contributor

top ribbon is annoying

Is there any way to stop the top ribbon from constantly going up and down? It is extremely annoying.

6 REPLIES 6
AshC
LogMeIn Contributor

Re: top ribbon is annoying

@ADI2007  Which device are you connecting from?

 

Are you using full screen mode from your remote client?

ADI2007
New Contributor

Re: top ribbon is annoying

I'm connecting remote from my laptop and yes, I think I'm using full screen. 

 

GoToMyPC ribbon .JPG

AshC
LogMeIn Contributor

Re: top ribbon is annoying

When you say 'going up and down', does this happen even when your mouse doesn't navigate up to the hidden window frame?

ADI2007
New Contributor

Re: top ribbon is annoying

Spoiler
Whenever a new screen opens (email, excel, word, browser, etc) the screens open towards the top of the window and I'm in/out of a lot of files in a day, so yes, I guess I'm navigating with mouse towards top of the window quite frequently.
ADI2007
New Contributor

Re: top ribbon is annoying

Why does it say "Spoiler" on my last reply?

AshC
LogMeIn Contributor

Re: top ribbon is annoying

@ADI2007  This is the normal behavior of GoToMyPC:  to activate the window frame when the local client mouse travels to the top.  The purpose of this is to allow for GoTo settings to be available at all times. 

 

The 'spoiler' note is a special Community functionality of writing posts, in the case where the discussion has become very long and viewers want to skip to the end.