Make sure you are looking at the correct screen when you are trying to uninstall GoToMyPC.
When searching for Add/Remove Programs in Windows 10 it will often open a new Apps & Features page instead. This page will show GoToMyPC but, it does not give you the option to uninstall the software.
What you want to do is:
Followed the link on the solution, ran the file, followed instructions and it offered me a list of installed apps but the app I was trying to uninstall wasn't listed. I was then asked 'Please enter your product code' but product code for what ? the repair file I have just downloaded or the app i'm trying to uninstal ? In either case - where do I find the product code ?
@ronl46 I believe that request refers to the Microsoft product code -- not GoToMyPC. Specifically what operating system are you using there? Do you see the MyPC icon still appearing in your task bar when you restart the PC?
@ronl46 I apologize, this Community Forum is not for general help -- but specifically for LMI related softwares and services.
Here's a reference from Microsoft that will hopefully take you further: https://support.microsoft.com/en-us/help/10749/windows-10-find-product-key
I cannot get rid of the gotomypc host launcher which continuously requests my login information. I have uninstalled the program but I cannot find any way remove the host launcher. Using the Microsoft troubleshooter link that was provided I did see a Citrix Online program but, after uninstalling that and restarting the same host launcher appears. The icon still appears in the bottom right of my screen but I have definitely gone through the steps to uninstall the program.
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