Was this issue ever resolved?
We are experiencing the same issue in our environment right now and i have tried turning off our Antivirus and the issue still remains. Has anyone got any further suggestions?
This usually is caused because something in the environment is restricting the installation from properly detecting what it needs to read within Windows. Whether its a restriction from something like an antivirus, or possibly a locked down user environment that may not be granting full permissions to the installer, this issue is generated by something on the system side that is holding back the installer. Could you possibly get your IT involved to check it out? Or if you are IT, try the install within a full admin account to see if there is a difference?