When attendees are waiting for a session to begin, they see a simple black and white screen with audio information. I'd really love the ability to show a trainer profile photo, as well as apply branding such as company colors and a logo.
Hello. We are currently using go to training, and it would be nice to be able to have an automated message pop up on the chat screen for those that join the session like the feature does for go to webinar.
========================= 06/17/15, 11:11:04 ========================= C:\Users\MAURIC~1.MAF\AppData\Local\Temp\CitrixLogs\DownloaderApp.log 11:11:04 A64 I: Citrix Online DownloaderApp build 312 11:11:04 A64 I: C:\Users\mauricio.mafra\AppData\Local\Citrix\Launcher\CitrixOnlineLauncher.exe 11:11:04 A64 I: WinINet version 11.0.9600.17239 11:11:04 A64 WinINet is configured to use proxy: 10.1.1.200:3128 11:11:04 D70 I: [initialize] started 11:11:04 D70 logSecurityInfo OS ver 6.1, lua=1, virtualization=1, inst-detect=1, integrity level 0x00002000 (MEDIUM) 11:11:04 D70 I: Using UI language 0x0416 11:11:04 D70 I: [detectMode] started 11:11:04 D70 I: [handleUrl] started 11:11:04 D70 loading https://download.citrixonline.com:443... 11:11:04 D70 configuring request 11:11:04 D70 sending request 11:11:16 CC8 HttpSendRequestEx async error 12002 11:11:16 D70 I: args request took 12012 milliseconds 11:11:16 D70 I: argumentsRequestMetrics: bytesDownloaded=0&cscErrorCount=0&displayedAuthUi=false&displayedUi=false&hostName=download.citrixonline.com&result=ECOsInetError.eTIMEOUT&timeBlockedInUi=0&timeToConnect=0&timeToDownload=0&totalTime=12012 11:11:16 D70 E: [handleUrl] completed: 14002 (ECOsInetError::eTIMEOUT), The API HttpSendRequestEx failed with code 12002. O tempo limite da operação foi atingido Error returned at , downloaderapp.cpp:932 Error returned at , downloaderapp.cpp:1033 11:11:16 D70 I: [completeInstall] started 11:11:16 D70 I: [leaveSingleInstance] started 11:11:16 D70 I: [startSendTelemetry] started 11:11:16 D70 I: [notifyUserIfFatalError] started 11:11:16 D70 E: flow error (not displayed): (14002) "ECOsInetError::eTIMEOUT" The API HttpSendRequestEx failed with code 12002. O tempo limite da operação foi atingido Error returned at , downloaderapp.cpp:932 Error returned at , downloaderapp.cpp:1033 11:11:16 D70 E: displaying error: O Citrix Online Launcher encontrou um erro:
Erro 12002 ao enviar a solicitação para o servidor download.citrixonline.com O tempo limite da operação foi atingido
Reinicie o download ou contate o Atendimento Mundial ao Cliente em http://support.citrixonline.com. 11:12:53 D70 I: arranging to pop up the log file, C:\Users\MAURIC~1.MAF\AppData\Local\Temp\CitrixLogs\DownloaderApp.log 11:12:53 D70 I: [waitForEpUi] started 11:12:53 D70 I: [completeReportStartup] started 11:12:53 D70 I: [hideUi] started 11:12:53 D70 I: [completeSendTelemetry] started 11:12:53 D70 W: Warning in , downloaderapp.cpp:2340 (2017) "ECError::eBadFormat" Invalid URL: 11:12:53 D70 I: [stopUi] started 11:12:53 D70 I: [cleanup] started 11:12:53 D70 I: *not* self-deleting downloader app.
I'm sorry about that. At this time, catalogs, materials and registration pages are the only areas that will show your Logos and Branding images. We are hoping to improve this in the future to also include these custom images on the 'Waiting Room' view as well.
@Glasshouse Honestly I have no ETA yet, but we are making major changes to GoToTraining and GoToWebinar next year (2019) so I can't rule out the development then...
Coming from a job where I used GoToWebinar exclusively for training to a new position where I'll be using GoToTraining, I've discovered several major differences. One of these is that it is impossible to add company logos or organizer images to the waiting page. This is a feature I really expect when I create a course. Could you please look into adding this in the settings in GoToTraining when we are in create mode? Appreciate it!
