Hi - my team discovered this today, an attendee was able to unmute herself even though the "Mute All" button had been clicked. Is this a new issue or has this always been an issue and our audiences have taken us at our word that they would have to be unmuted before they can speak?
Solved! Go to Solution.
@VRLDO If an Organizer mutes all participants, then only Co-Organizers should be able to un-mute themselves.
You can also cycle through listening modes as the event Organizer by pressing *5 while connected by telephone.
@VRLDO If an Organizer mutes all participants, then only Co-Organizers should be able to un-mute themselves.
You can also cycle through listening modes as the event Organizer by pressing *5 while connected by telephone.
Well honestly, I can't say what exactly happened in that webinar because there were three Organizers and there's no telling if two people clicked it the same time and they canceled each other out. I wasn't there. I was just reporting it to see if it was a thing, with the new changes coming . I'll mark your reply as a solution.